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35篇 您的检索式：作者名="Liljander V"

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	题名	作者	年代	出处	被引量
1	Emotions in service satisfaction 显示文摘	Liljander V Strandvik T	1997	International Journal of Service Industry Management1997，8，2：	1
2	Emotions in service satisfaction显示文摘	Liljander V Strandvik T	1997	International Journal of Service Industry Management1997，8，2：	1
3	Does relationship marketing improve customer relationship satisfaction and loyalty?显示文摘	Leverin A Liljander V	2006	International Journal of Bank Marketing2006，24，4：	1
4	Technology readiness and the evaluation and adoption of self-service technologies显示文摘	LILJANDER V GILLBERG F GUMMERUS J	2006	Journal of Retailing and Con- sumer Services2006，13，3：	1
5	Emotions in Service Satisfaction 显示文摘	Liljander V Strandvik T	1997	International Journal of Service Industry Management1997，8，2：	1
6	Emotions in Service Satisfaction 显示文摘	Liljander V Strandvlk T	1997	International Journal of Service Industry Management1997，8，2：	1
7	The nature of customer relationships in services显示文摘	Liljander V Strandvik T	1995	Advances in Services Marketing and Management1995，4，：	1
8	Estimating zones of tolerance in perceived service quality and perceived service value显示文摘	LILJANDER V STRANDVIK T	1993	International Journal of Service Industry Management1993，4，2：	1
9	Comfort Your Online Customer: Quality, Trust and Loyalty on The Internet显示文摘	RIBBINK D VAN RIEL A C R LILJANDER V STREUKENS S	2004	Managing Service Quality2004，14，6：	1
10	The Relation Between Service Quality, Satisfaction and Intentions 显示文摘	Liljander V Strandvik T	1995	Managing Service Quality1995，，：	1
11	Antibodies against mers coronavirus in dromedary cam- els, kenya, 1992-2013显示文摘	Corman V M Jores J Meyer B Younan M Liljander A Said M Y Gluecks I Lattwein E Bosch B J Drexler J F Bornstein S Drosten C Muller M A	2014	Emerg Infect Dis2014，20，8：	1
12	The nature of customer relationships in services显示文摘	Liljander V Strandvik T	1995	Advances in Services Marketing and Management1995，4，：	1
13	Emotions in service satisfaction 显示文摘	Liljander V Strandvik T	1997	International Journal of Service Industry Management1997，8，2：	1
14	Comfort your online customer: quality, trust and loyalty on the internet 显示文摘	Ribbink D Van Riel A C R Liljander V	2004	Managing Service Quality2004，，4：	1
15	Comfort your online customer: quality, trust and loyalty on the Internet 显示文摘	Ribbink D van Riel A C R Liljander V	2004	Managing Service Quality2004，14，6：	1
16	Technology readiness and the evaluation and adoption of self-servicetechnologies 显示文摘	Liljander V Gillberg F Gummerus J	2006	Journal of Retailing and Consumer Service2006，13，3：	1
17	Exploring consumer evaluations of e-services:a portal site显示文摘	Van Riel A.C.R Liljander V Jurriens P		0，，04：	1
18	Emotions in Service Satisfaction显示文摘	Liljander V Strandvik T	1997	International Journal of Service Industry Management1997，8，2：	1
19	Emotions in Service Satisfaction显示文摘	V Liljander T Strandvik	1997	International Journal of Service Industry Management1997，8，：	1
20	Comfort your 显示文摘	Ribbink D Van Riel A C R Liljander V	2004	Manageing service quality2004，14，6：	1

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