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14篇 您的检索式：作者名="Thorsten H T"

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		题名	作者	年代	出处	被引量
	1	Electronic Word-of-mouth via Consumer-opinion Platforms: What Motivates Consumers to Articulate Themselves on the Internet显示文摘	THORSTEN H T GWINNER K P WALSH G	2004	Journal of Interactive Marketing2004，18，1：	1
	2	Understandg Relinationship Marketing Outcomes: An Integration of Relational Benefits and Relationship Quality 显示文摘	Thorsten H T Kevin P G Dwayne D G	2002	Journal of Service Research2002，，14：	1
	3	Customer segmentation revisited: The case of the airline indus- try显示文摘	Thorsten T Edlira S H Iwan W	2008	Transportation Research Part A2008，42，：	1
	4	Electro- nic Word- of-mouth Via consumer-Opinion platf-orms what motivates consumers to articulate themselves on the internet 显示文摘	Thorsten H T Gwinner K P Walsh G	2004	Journal of In- teract Market2004，18，1：	1
	5	The Impact of Customer Satisfaction and Relationship Quality on Customer Retention:a Rritical Reassessrnent and Model Development 显示文摘	Thorsten H T	1997	Psychology& Marketing1997，14，8：	1
	6	A short-term strong wind prediction model for railway application: design and verification显示文摘	Uwe H Stefan K Thorsten T	2002	Journal of Wind En- gineering and Industrial Aerodynamics2002，，90：	1
	7	The impact of customer satis- faction and relationship quality on customer retention: A critical reassessment and model development 显示文摘	Thorsten H T Klee A	1997	Psychology and Marketing1997，14，8：	1
	8	Electronic Word-of-mouth Via consumer-Opinion platforms what motivates consumers to articulate themselves on the internet显示文摘	THORSTEN H T GWINNER K P WALSH G		0，，01：	1
	9	Electronic Word- Of-Mouth Via Consumer-Opinion Platforms: What Motivates Consumers To Articulate Themselves On The lnternet显示文摘	Thorsten H T Gwinner K P Walsh G	2004	Journal of Interact Market2004，18，1：	1
	10	Electronic Word-Of-Mouth Via Consumer-Opinion Platforms What Motivates Consumers to Articulate Themselves on the Internet显示文摘	THORSTEN H T GWINNER K P WALSH G	2004	Journal of Interact Market2004，18，1：	1
	11	The impact of customer satisfaction and relationship quality on customer retention:a critical reassessment and model development显示文摘	THORSTEN H T ALEXANDER K	1997	Psychology & Marketing1997，14，8：	1
	12	(2us tomer Reactions to Emotional Labor: The Roles of Employee Action Strategies and Customer Detection Aceuracy显示文摘	GROTH M THORSTEN H T WALSH G	2009	Academy of Management Journal2009，52，5：	1
	13	Understanding relationship marketing outcomes显示文摘	THORSTEN H T KEVIN P G DWAYNE D G	2002	Journal of Service Research2002，4，3：	1
	14	Relationship Quality and Customer Retention through Strategic Communication of Customer Skills显示文摘	THORSTEN H T	2000	Journal of Marketing Management2000，16，：	1

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